Shipping Policy

Last updated: January 2026

Thank you for shopping with KYOOT! Here's everything you need to know about how we get your tiny treasures to your doorstep.

Processing Time

All orders are processed and packed within 1-2 business days of being placed (Monday–Saturday, excluding public holidays). During sales or high-demand periods, processing may take slightly longer, we'll always keep you posted.

Shipping Time & Rates

We currently ship across India via Shiprocket.

Delivery times may vary slightly depending on your location (metro vs. non-metro areas) and are estimates, not guarantees — occasional delays can happen due to courier or weather disruptions outside our control.

Cash on Delivery (COD)

COD is available on orders above ₹499.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email/SMS with a tracking link. Please allow 24 hours for tracking information to update after dispatch.

Packaging

Because most KYOOT products are small, delicate resin or glass pieces, every order is individually wrapped and cushioned before it goes into the outer shipping box. We take fragile packaging seriously, but if something still arrives damaged, see our "Return & Refund Policy" for how we make it right.

Delayed or Lost Orders

If your order hasn't arrived within the estimated delivery window, please email us at hello@kyootclub.com with your order number and we'll investigate with our courier partner right away.

Incorrect Address

Please double-check your shipping address at checkout, we're not able to redirect packages once they've been dispatched. If you notice an error, email us immediately (before your order ships) and we'll try to correct it.

International Shipping

Currently, we only ship within India.

Questions? Email us at hello@kyootclub.com - we're happy to help.

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